Returns
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Refunds, Returns & Exchanges
Refunds, Returns & Exchanges
Because each custom piece is created especially for you, we’re unable to accept returns on personalised items. For all other products, returns are welcome within 7 days of delivery provided the item is unused, in its original condition, and carefully packaged for its journey back to us. A full refund will be issued (excluding return shipping costs).
If your order arrives damaged or not quite right, please reach out to us straight away at info@bytylardane.com with your order number and a photo of the issue. We’ll review each case individually and do our very best to find a solution that feels fair and satisfactory.
For any other questions or concerns, we’re always here to help, just send us a note at info@bytylardane.com.
Making Changes
Making Changes
Paper & Envelope Selection
We’ll guide you through paper and envelope options during the design phase, and you’ll make your final choice when confirming your order. Please note, once your order is placed, changes to these selections aren’t possible.
Customising Your Design
Our designs are created to be flexible, we can adjust colours to suit your palette and share suggestions or references to help you decide. Fonts and design elements are curated to complement each style, but we’re happy to explore alternative colour concepts if you have something specific in mind.
Proofing & Approval
You’ll receive a digital proof to review before printing. Please carefully check all details, including spelling, grammar, dates, contact details, and punctuation. Once approved in writing, your proof is considered final, and any changes after this point may require reprinting at an additional cost.
Colour may vary slightly from screen to print, and image resolution in proofs may appear lower for ease of email transfer, but rest assured, the final print quality will be correct.
Reprints
If errors are found after approval, reprints can be arranged at a discounted rate. However, if the final prints differ from the approved proof due to our error, we’ll reprint your order free of charge.
What we offer
Can’t find what you’re after?
Get in touch, we’d love to bring your custom vision to life.
Email info@bytylardane.com
Hours Tuesday - Friday, 9:30AM - 3PM EST
Average response time 1 Business day
BEFORE THE DAY EVENT STATIONERY
BEFORE THE DAY EVENT STATIONERY
SAVE THE DATES: We offer beautifully designed Save the Dates. Available in printed or digital format, fully tailored to suit your event style and vision. Whether you're after something timeless or modern, each design is custom-created to set the perfect tone for your celebration.
INVITATIONS: Our custom invitations are designed to reflect the heart of your event, elegant, personal, and completely unique to you. Available in both printed and digital formats, each suite is carefully crafted to capture your style and set the tone for your special day.
ON THE DAY STATIONERY
ON THE DAY STATIONERY
WELCOME SIGNS: Make a statement from the moment guests arrive with a custom Welcome Sign, thoughtfully designed to complement your event style. We offer a range of premium materials, including flute board, foam core, acrylic, and fabric with pricing tailored to your chosen finish. Whether you’re after something sleek and modern or soft and romantic, we’ll help you select the perfect option to elevate your day.
SEATING CHARTS: Your seating chart sets the tone for a smooth and stylish event welcome. We create custom seating charts designed to perfectly suit your theme, available in a variety of high-quality materials like flute board, foam core, and acrylic. Pricing varies depending on your chosen material, ensuring you get the perfect balance of style and budget for your celebration.
DECALS: Add a personalised touch with our custom decals, available as iron-on for fabric projects or vinyl for event spaces and surfaces. Perfect for DIY creations or elevating your celebration, each decal is designed to bring your unique vision to life with ease and style.
PLACE CARDS & MENUS: Elevate your table settings with custom place cards and menus, thoughtfully designed to complement your event style. Choose from a variety of premium card stocks to perfectly match your theme, and enjoy the option to combine both place card and menu details on a single elegant card for a streamlined, sophisticated look.
HIRE ITEMS
HIRE ITEMS
We’re proud to collaborate with Ebony & Ivory Event Hire to offer a curated selection of stylish event pieces. The best part? You only need to contact me, I’ll handle the rest. If Ebony & Ivory doesn’t have exactly what you’re looking for, we’ll work together to source the perfect items for your celebration.
Looking for somthing custom?
Our process is designed to make creating your dream stationery simple, seamless, and stress-free.
Step 1:
Discover & Secure Your Date
Begin by immersing yourself in inspiration and refining your vision, browse our collections to see what speaks to your style. Once you’ve found what feels like you, simply submit a booking request to get started. We recommend reaching out at least 6-7 weeks prior to your event to ensure availability and allow time for a beautifully tailored design experience.
STEP 2:
Bespoke Design Begins
Together, we’ll transform your ideas into thoughtfully crafted stationery and signage that reflect your unique style and celebration. Every element is custom-designed to complement your overall aesthetic. As your event approaches, we’ll fine-tune the finishing touches, including menus, place cards, and seating charts, typically 3–4 weeks before your big day.Step 3:
Ready for Your Event
Choose what works best for you, collect your items from our Geelong or Point Cook studio, or enjoy hassle-free delivery.
We also offer secure nationwide courier options, so your signage arrives safely, wherever you are in Australia.Let the party begin!